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| ACCESS |
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| Q: | What method of transportation is recommended to reach Ngala? |
| A: | Ngala is easily accessible by self-drive, road transfer and air – we can pre-book and package all of your regional/internal flights and transfers, and provide a meet and greet service at all airports.
- Daily scheduled flights from Johannesburg International Airport (JNB) to Ngala private airstrip, or from JNB to Eastgate Airport followed by a one-hour road transfer to Ngala Game Lodge and an extra 45 minutes to Ngala Tented Safari Camp
- Driving time from Johannesburg is 5.5 hours on excellent roads to the Timbavati entrance gate. Ngala Tented Safari Camp is three kilometres due west of Orpen gate
- Daily scheduled flights from Cape Town to Hoedspruit via Johannesburg to Eastgate Airport, followed by a road transfer to the Lodge
- Scheduled flights from JNB to Kruger Mpumalanga International Airport, followed by a 30-minute light-aircraft flight to Ngala airstrip
- Daily charter flights between Ngala, Londolozi and Phinda are available
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| AFRICAN WILDLIFE
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| Q: | What are the characteristic animal species of the area? |
| A: | Lion, leopard, elephant, buffalo, white rhino, African wild dog, giraffe, Burchell’s zebra, warthog, kudu, impala, bushbuck, grey duiker, blue wildebeest, hippo and approximately 260 bird species |
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| CHILDREN
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| Q: | Are children welcome?
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| A: | Yes, children under 11 are warmly welcome at Ngala Game Lodge. Regrettably, for safety reasons, children under 11 cannot be accommodated at Ngala Tented Safari Camp.
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| Q: | Where do children sleep?
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| A: | An extra bed can be arranged for one child (12 and under) sharing the parents’ chalet at Ngala Game Lodge.
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| Q: | What are the activities available for children? |
| A: | Ngala is renowned for providing an unbeatable family safari experience. Activities depend entirely on the age of the children and may include the following:
- Special family game drives (at the discretion of the lodge manager and subject to availability)
- Special one-hour children's bush walks within the camp perimeter
- Planet Manager activity books
- Special programmes can be compiled such as tracking for children, frog safaris and birding
- Children’s meals and menus available
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| Q: | Are babysitting services offered? |
| A: | Ngala’s local housekeepers are available for babysitting
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| FOOD |
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| Q: | What style and type of meals are on offer?
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| A: | All CC Africa lodges are world-renowned for their delicious Pan-African cuisine – fresh ingredients, simply prepared with an African flavour.
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| Q: | Do you cater for specific diets? |
| A: | Yes, all dietary requirements will be catered for. When making your reservation, please advise us of any specific dietary requirements that you may have, and these will be communicated immediately to the Lodge. Should specific items such as kosher meals need to be flown in, there will be an additional charge, which will be quoted separately. Two weeks notice is required for kosher meals. |
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| GUEST SAFETY |
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| Q: | Will I be safe? |
| A: | Guest safety is of paramount importance – fully trained security staff monitor animal activity within the Lodge areas, and always escort guests to/from their chalets or tented suites
(especially between dusk and dawn).
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| HEALTH |
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| Q: | What kind of medical precautions do I need to take? |
| A: | Please consult your physician or health department for the latest health and anti-malarial precautions. Some countries require advance inoculations (and certificates thereof) – we will advise you of these.
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| Q: | How is emergency medical cover and travel insurance arranged? |
| A: | Emergency medical evacuation insurance is included in the rate at all CC Africa lodges. This guarantees all reasonable, practical assistance in obtaining primary or emergency medical services for an insured person who suffers illness or injury. Please note that this is evacuation insurance only and does not replace normal travel insurance. Trained first-aiders are on standby at the Lodge at all times, and emergency evacuation by air is available.
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| INTERNET/TELEPHONE FACILITIES
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| Q: | Do you have Internet access? |
| A: | Internet facilities are available.
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| LAUNDRY SERVICE
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| Q: | Do you have a laundry service? |
| A: | We offer a complimentary laundry service – no dry cleaning facilities available.
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| PACKING SUGGESTIONS |
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| Q: | What do I pack? |
| A: | Click here to see packing suggestions |
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| POWER |
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| Q: | Do you have electricity? |
| A: | A: 220v current is available 24 hours a day at Ngala Game Lodge and Ngala Tented Safari Camp. International adapters can be supplied on request, and hairdryers are available in all rooms. There is no electricity at Ngala Walking Safaris Camp – battery operated lamps are utilised in your tent and paraffin lamps and candles illuminate the evenings. |
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| SAFARI ACTIVITIES |
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| Q: | What are the activities? |
| A: | Ngala offers a range of exciting safari activities from game drives in open 4x4 safari vehicles and guided bush walks, to exhilarating Specialist Safaris – Walking Safaris and Tracking @ Ngala.
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| Q: | What are the approximate starting times of the game drives? |
| A: | Dependent upon the seasons, these are approximate times only:
- Spring and summer (September – April)
- Morning game drive 5:30am
- Afternoon/evening game drive 4:00pm
- Autumn and winter (May – August)
- Morning game drive 6:00am
- Afternoon/evening game drive 3:45pm
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| Q: | What is the length of the game drives? |
| A: | Approximately three to four hours.
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| Q: | What is the maximum number of guests allowed on the game drives? |
| A: | Usually six – occasionally eight.
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| Q: | How are CC Africa’s trackers and rangers trained? |
| A: | We employ over 200 full-time rangers, guides and trackers across the group who are trained at CC Africa’s Inkwazi Ranger Training School at Phinda in South Africa, and are renowned for their heartfelt enthusiasm and excellent knowledge of the African bush and wildlife. Guest safety is paramount at all times.
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| SAFARI SEASONS |
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| Q: | Which are the best months to visit Ngala? |
| A: | Ngala offers exceptional game viewing opportunities throughout the year. Daytime summer temperatures (September – April) are high and may soar above 36°C/97°F. Winters (May – August) have chilly nights and crisp early mornings (minimum 3°C/38°F), but the days are fine and warm. Game viewing is often at its best from the end of March to the end of August because of sparser vegetation and greater animal congregations around waterholes.
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| Q: | When is the rainy season?
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| A: | Rainfall occurs predominantly in the summer months from September to April in the form of magnificent late afternoon/evening thundershowers. Annual average rainfall is 568mm.
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| WATER |
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| Q: | Can I drink the water? |
| A: | We offer bottled water in the rooms and with meals.
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